Effective Date: June 1, 2024

1. Understanding Your Data

What We Collect

• Personal Identification Information: Name, email address, postal address, phone number, and other similar information. This helps us identify you and provide personalized services.
• Payment Information: We collect your payment details when you make a purchase.
• Technical Data: Includes your browser type, IP address, cookies, and other technology on the devices you use to access our website.
• Usage Information: Information about how you use our website, products, and services.
• Communications: Information from your interactions with us, whether through email, phone, or otherwise.

How We Collect Your Data

• Directly from You: When you sign up for our newsletter, purchase, or interact with our customer service.
• Automatically as You Navigate the Site: Through cookies and other automated tracking technology.
• From Third Parties: Occasionally, from other partners and service providers that are allowed under law.

2. How We Use Your Information

• To Serve You: To process your transactions, manage your account, and provide you with customer support.
• To Improve Our Services: By understanding how you use our services, we can enhance and personalize your experience on our website.
• To Communicate: To send you important information regarding our products changes to our terms, conditions, and policies, and other administrative information.
• For Marketing: To send promotional messages and information about opportunities we think would be of interest to you, with your consent where applicable.

3. Sharing Your Information

• Service Providers: We share information with companies providing services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Legal Requirements and Business Transfers: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, act in urgent circumstances to protect the personal safety of users of the website or the public, or protect against legal liability.

4. Your Choices and Rights

• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.
• Access and Correction: You can review and change your personal information by logging into the website and visiting your account profile page.
• Cookies and Similar Technologies: You can adjust your browser settings to refuse all or some cookies or to alert you when cookies are being sent.

5. Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

6. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent.

7. Changes to Our Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@elevateenlighten.com.