Elevate & Enlighten Satisfaction Guarantee
Elevate & Enlighten Satisfaction Guarantee
Your trust means everything to us, and we stand behind the quality and integrity of every product we create. We pour intention and care into each garment, ensuring it aligns with the highest standards of craftsmanship and energy. Our dual-layer guarantee is designed to give you complete confidence in your purchase.
60-Day No-Questions-Asked Guarantee
If you’re not completely satisfied within the first 60 days, return it for a full refund or exchange—no questions asked.
- Return shipping is covered by Elevate & Enlighten—we’ll provide a prepaid return label upon request.
- Normal wear and washing are acceptable, but items must be free of any alterations (e.g., no cut tags, modifications, etc.) to qualify for a full refund.
- Returns must be in good condition, with no stains or damage.
- Refunds are processed within 5–7 business days of receiving the returned item.
- Sustainability in Mind: Our packaging is designed to be reused, and we encourage you to return your item using the original delivery bag whenever possible.
365-Day Quality Assurance Guarantee
Our apparel is crafted to last. If your garment experiences abnormal wear and tear—such as stitching failures or significant print deterioration—within one year of purchase, we’ll replace it or issue store credit.
What qualifies as abnormal wear and tear?
- Stitching failures
- Peeling or cracking print (not from improper washing)
- Significant fabric breakdown outside of normal wear
- Does not cover pilling, shrinkage due to improper washing, or accidental damage.
Exclusions & Care Guidelines:
- Improper care, modifications, or accidental damage are not covered.
- To ensure longevity, follow the care instructions provided with your garment.
To initiate a return or claim, contact us at info@elevateenlighten.com with your order details, and we’ll send you a prepaid return label.